GENERAL CONDITIONS OF SALE

  1. Any special conditioned mention in the Quote/online pricing shall be read in conjunction with the GENERAL CONDITIONS OF SALE and all other documents forming part of this contract. Where any portion of the GENERAL CONDITIONS OF SALE is repugnant to or at variance with any provisions of the special conditions, special sale conditions shall be deemed to override the provisions of the GENERAL CONDITIONS OF SALE and shall to the extent of such repugnancy or variance, prevail.
  2. PRICES: Prices will be as specified by Hi-Rel Tech and will be applicable for the period specified in Hi-Rel Tech's quote. If no period is specified, quoted prices will be applicable for one day. Prices are subject to increase in the event of an increase in Hi-Rel Tech's costs or other circumstances beyond Hi-Rel Tech's reasonable control.

    Offer based on the quantity mentioned in the search/cart/RFQ, If Customer does not purchase the quantity upon which quantity prices are based, which will call for a price revision and in such cases quoted prices and lead-Time and other terms will not be valid.

    Prices shown are Ex-Works;Prices are exclusive of taxes, impositions and other charges imposed by any government authority, shipping and packaging charges and bank fees and document fees. Any modifications or modifications of these conditions shall be the subject of indications clearly in the price offer and the acknowledgment of receipt of order to be valid and applied.

  3. ORDERING ADDRESS: Hi-Rel Tech Private Limited,#3341, 6th cross, 13th main, HAL 2nd Stage, Indiranagar,Bangalore-560008, India
  4. ACCEPTANCE AND CANCELLATION OF ORDERS

    All orders are subject to acceptance in writing by Hi-Rel Tech or a duly authorized agent of Hi-Rel Tech. Any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance. Orders accepted by Hi-Rel Tech may be cancelled by Customer upon written consent of Hi-Rel Tech provided such order is not "NC/NR" or "Non-Cancelable/Non-Returnable”. In the event of cancellation or other withdrawal of an order for any reason, and without limiting any other remedy which Hi-Rel Tech may have as a result of such cancellation or other withdrawal, reasonable cancellation or restocking charges shall include all expenses incurred and commitments made by Hi-Rel Tech, and shall be paid by Customer to Hi-Rel Tech. Customer requests to reschedule are subject to acceptance by Hi-Rel Tech in its sole discretion. Orders may not be canceled or rescheduled after the order has been submitted by Hi-Rel Tech to the shipment carrier.

  5. LEAD-TIME: Our delivery times are only given as an indication. Confirmed delivery dates may be obtained after receipt of Order. On receipt of an order of Components and supplies available, shipping is ensured in the shortest time. No penalty or withdrawal of order can be demanded in case of delay of delivery, unless agreement on our part. Any fortuitous event and force majeure authorizes the suspension and Delays the execution of the orders and / or modifies the previously concluded conditions. In particular, total or partial strikes are considered fortuitous.

    Availability of Ex-Stock parts are subject to prior sale. Please reconfirm the availability of the Ex-Stock parts prior to release the PO/online order.

  6. TERMS OF PAYMENT: All payments must be made in the currency billed on the original invoice/Cart. Customer agrees to pay the entire net amount of each invoice from Hi-Rel Tech pursuant to the terms of each such invoice, without offset or deduction. Orders are subject to credit approval by Hi-Rel Tech, which may in its sole discretion at any time change the terms of Customer's credit term. Unless otherwise agreed our slandered payment term is 100% Advance along with order. All the bank charges inside and outside India is on buyers account.
  7. ENDUSE CERTIFICATE: All orders must accompany End-Use statement. Please note the delivery may be impacted if the product requires an export license.
  8. ALTERNATE PART NUMBERS are suggested based on technical information available to Hi-Rel Tech. Hi-Rel Tech does not guarantee that suggested alternatives are based on the most recent data or that our interpretation and accuracy of the data is correct. Customer is solely responsible for confirming the specifications as well as determining the appropriateness and compatibility in selecting a given part for their application.
  9. WARRANTY & CERTIFICATE OF CONFORMANCE: No compliance certificate shall be produced either from the manufacturer / distributor unless it is mentioned clearly in our quote and your purchase order. Other than obsolete items all other parts comes with one year standard warranty.

    The warranty for return and exchange does not apply to those products that are damaged due to misuse, abuse, negligence, modification by customer or any party or damaged during transit.

  10. NON-CONFORMANCES RETURN and REFUND: All the non-conformances related to the supply shall be notified to us within 10 Days from the date of shipment. If Hi-Rel tech agrees to accept a return, return freight charges must be prepaid by customer. Hi-Rel tech will not accept COD shipments. Some products may require return directly to the manufacturer. All items must be in the original packaging and in resalable condition. If requested, a valid test report must be included to substantiate the claim. The foregoing statements concerning Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS. If Hi-Rel Tech Private Limited accept the return, in such cases refund will be made within 10 working days after receipt of rejected parts and acceptance of the same and it is limit to the value of the rejected parts.
  11. ERRORS & OMISSIONS: prospective buyers shall take no advantage of any apparent errors or omissions in the quote documents. In the event that any errors or omissions are discovered, the supplier/buyer shall notify the other party immediately.
  12. LIMITATION OF LIABILITIES: Hi-Rel Tech Private Limited not responsible for and expressly disclaims all liability with respect to the products quoted herein and any resulting system performance generated based upon inaccurate configuration information, system design or otherwise not used in accordance with required specifications, including installation in locations that do not comply with the environment recommended in any such specifications, or otherwise.

    In no event shall Hi-Rel Tech be liable for any special, incidental or consequential damages of any nature including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses. Customer's recovery from Hi-Rel Techfor any claim shall not exceed the purchase price paid by customer for the goods, irrespective of the nature of the claim, whether in warrant, contract or otherwise. Customer shall indemnify, defend and hold Hi-Rel Tech harmless from any claims brought by any party regarding products supplied by Hi-Rel Tech and incorporated into the customer's product.

  13. DISPUTES & JURISDICATION: All disputes between the seller and the buyer arising under / pursuant to this offer or relating to the price payable there under or any other matter relating to this offer shall be settled by arbitration of a sole arbitrator appointed by the mutual consent of the seller and the buyer under and in accordance with the provisions of the Arbitration & Conciliation Act, 1996. Further, disputes if any, arising out of execution of this offer / contract shall be subject to the exclusive jurisdiction located within the limits of District.